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DesktopWeb FormText   business cable round 4 (or 5)Wed, 01 Aug 2007 23:33:33 GMT # 

losing count. my connection has been real flaky lately. modem is pretty much offline whenever i wake up or come home from work. called in and was on hold for ... 1 second. even though my reliability has been sucking, their customer support kicks ass. called in enough times now that they've got an ongoing trouble ticket, and are keeping logs of info to try and debug where the actual problem is. but there are too many variables right now, since i just got the new router after the last hardware failure. i'm thinking the routers fine though, because i always have LAN access. and if i reset the router (and not the modem), then i still cant connect to the net.