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DesktopWeb FormText   xbox 360 DRM (still not working)Thu, 07 Feb 2008 23:30:30 GMT # 

after getting back a replacement xbox 360 console, the 100 arcade games i purchased were no longer tied to that console (because of DRM). took a week of calling into xbox support before being escelated to Tier 2 support. they told me to wait 20 to 30 days and that somebody would call me to tell me the license had been updated. 30 days have passed ... nobody called. call into xbox support to see what's up ... they cant help me because their system is being updated. that's the 3rd time i've called in and they couldn't begin to help me. that is really annoying when you've been waiting on hold. the moral of the story ... DRM sucks. its been almost 6 weeks that my purchases have not been fully licensed. of course i haven't (and won't) spent anymore cash on the xbox. support has been so horrible, that its now a matter of principal.