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DesktopWeb FormText   more xbox 360 support crapFri, 08 Feb 2008 16:15:23 GMT # 

just called back. on January 7th, the tier 2 support told me somebody would call in 20 to 30 days (i.e. yesterday) ... posted here. when i call in this morning, they tell me the 20-30 day countdown started January 15th. WTF, are you calling me a liar? let me talk to a supervisor. he tells me that on January 7th, they escelate it to Microsoft. Microsoft doesnt get back to them until January 15th ... and now i have to wait 30 days from that date. of course, nobody bothered to tell me. what to you bet nobody calls me by February 15th? at least i've moved beyond anger and transitioned into this being a comedy of errors.